The ERR 01 Issue.. (continued)

I just read one of the reviews of people on their new Canon 1Ds MkII. The funny thing was that even these camera's can get a lock-up, and not surprisingly it was with a 70-200 2.8 IS..

Read this:

"Problems
However, I did come up with one problem during a shoot last week: The whole thing went dead, "err 01" came up on the LCD. As I obviously didn't have my manual with me, I pushed all the buttons, took out the batterie, and finally taking off and clicking the lens back into place (70-200, IS) seemed to do the trick. It happened three times that day, but neve again. It was cold, but I used it again at those kind of temperatures since without it going dead. I guess I should read what the brochure says..."

www.dpreview.com > under user reviews 1Ds MkII

Comments

[Cody Yao]

Hmmm...
I use a Rebel XS and have the same issue, this time with a old (20 year) lens, Sigma 55-200mm lens, works only at full telephoto...

[Delapintas]

Hi ! Same problem here with a new 5D mark II and a EF 50mm f/1.4 lens… Sent everything to Canon, because it is not possible to go shooting with such expensive stuff that does not work properly ! I hope they'll get it fixed soon !

[John Cordero]

(05/05/2005)
Just had to reply on this 70-200 IS L lens issue.

I too have had this problem with the "Error 01" and the aperture reading "00" with the associated camera lockup. I have had this problem with both a 10D and a brand new 20D Canon camera and I am now on my second 70-200 L lens after my dealer replaced it after the original repeatedly failed - the replacement too fails just as horribly. As I write this my second lens and the 10D (my personal camera - the 20D was loaned to me by my camera dealer) are back again in the hands of Canon. I was told to expect that the local Canon field representative will contact me shortly - we'll believe that when it happens. Prior immediately to this last failure, I had sent both the 10D and my second 70-200 lens to Canon via my dealer and both were returned back with documentation indicating that the camera had it's shutter replaced, that both the lens and camera had been throughly gone through and tested, and both were now (and i quote) "meeting all factory specifications". (I requested more detailed technical information, but Canon did not supply any.) I must be one unlucky bloke though because after receiving back my camera/lens I took the camera out to test and it immediately failed on the very first shot with the dreaded "Error 01" message upon the display again. This problem occurred no less than 30 times (NO HYPE!) over the course of a two hours or so of use and yes, I did recheck all the normal things one would - battery level was fine, contacts were perfect, conditions during the day was roughly 70 degrees, no wind,... and there was simply nothing that could account for this problem. In addition, I have never had a problem of any sort when using any other lens on my 10D and nothing was amiss until I purchased this unique lens. Hence, logic dictates that the problem lies with the lens design itself. I have degrees in math, electrical engineering, computer science, and systems engineering and feel that the problem most likely lies within the lens itself - perhaps a race condition failure or deadlock contention failure caused by what I do not know. Whatever is is though, I was told by my camera dealer to expect that my issue will be resolved by the end of May. Should something occur either pro or con I will let this group know, but I am not holding my breath. Personally, I expect Canon to do nothing that truely corrects this malady. Perhaps I will get a third 70-200 or a replacement camera or even perhaps both, but most likely I will receive back the same equipment with another repair attempted - I've come to expect little - and I am certain this latest repair on this new equipment will fail once more. Yet, at least now - after literally months of dealing with this problem that no one can remedy - I have at least resolved myself to selling all my Canon gear and replacing it with a complete Nikon setup shortly after I receive it back. I've simply had enough gut-wrenching bile-inducing frustration.

I hope you and others have been more fortunate than I in dealing with this problem and offer my experiences as a merely a lesson in what happened to one Canon equipment owner.

Good luck all...